This lack of "average people" may be the Achilles heel that brings down Obama. The inability of policy makers to relate, to understand the problems faced by voters makes it impossible to decipher the angst and outrage of the nation.
That inability to relate leaves the administration with the misguided notion that theirs is a message problem when in fact it's a policy problem.
This LINK shows Timothy "Turbo Tax" Geithner spelling it out in his own words. Enjoy.